Privacy Policy

Last updated: October 7, 2025

This policy is effective as of the date you access the Site and/or sign up on Leo Network’s Platform as a User.

Overview

Your privacy is important to us. It is Leo Network’s policy to respect your privacy and comply with applicable laws and regulations regarding any personal information we may collect about you, including across our website www.leonetwork.co and any other sites or apps we own and operate (collectively, the “Site” or “Platform”). All capitalised terms not defined here have the meaning given in our Terms of Service.

“Personal information” means any information about you that can be used to identify you, including your name, address, date of birth, device identifiers, payment details, and information about how you use our Site or Services. If our Site contains links to third-party sites or services, please note those properties have their own privacy policies. After following a link to third-party content, you should read their posted privacy policy. This Privacy Policy does not apply to your activities after you leave our Site.

1. Information We Collect

Information we collect falls into one of two categories: voluntarily provided information (you knowingly give us) and automatically collected information (sent by your devices when you access our Services).

1.1 Personal Information

When you submit content to us or contact us, we may ask for personal information such as:

  • Name
  • Email
  • Social media profiles
  • Any other information you choose to provide

1.2 Log Data

When you visit our Site, our servers may automatically log standard data provided by your browser or device. This may include your IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, and other details. If you encounter errors while using the Site, we may collect diagnostic data about the error and surrounding context (device details, what you were doing, and other technical information). While such information may not personally identify you by itself, it may be possible to combine it with other data to identify you.

2. Legitimate Reasons for Processing Personal Information

We collect and use personal information only when we have a legitimate reason for doing so, and only to the extent reasonably necessary to provide our Services to you.

2.1 Collection and Use of Information

We may collect personal information when you:

  • Register for an account
  • Subscribe to updates via email or social channels
  • Use a mobile device or web browser to access our content
  • Contact us via email, social media, or similar technologies
  • Mention or interact with us on social media

We may collect, hold, use, and disclose information for the following purposes:

  • To provide you with our Platform’s core features and Services
  • To enable you to customise or personalise your experience
  • To contact and communicate with you
  • For analytics, market research, and business development (to operate and improve our Site, apps, and social channels)
  • To enable your access to the Site, apps, and social channels
  • For internal record-keeping and administrative purposes
  • To comply with legal obligations and resolve disputes
  • To attribute any content you submit that we publish on our Site
  • For security and fraud prevention and to ensure the Site is safe and used in line with our Terms

We may combine voluntarily provided and automatically collected information with general information or research data from other trusted sources to improve our Site and your experience.

2.2 Security of Your Personal Information

We protect personal information within commercially acceptable means against loss, theft, and unauthorised access, disclosure, copying, use, or modification. However, no method of electronic transmission or storage is 100% secure. You are responsible for selecting strong passwords and maintaining their confidentiality.

2.3 How Long We Keep Your Personal Information

We keep personal information only for as long as necessary for the purpose for which it was collected. For example, account information may be retained for as long as your account is active. When no longer required, we will delete or anonymise it, unless retention is required for legal, accounting, reporting, archival, scientific, historical research, or statistical purposes.

2.4 Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • Our parent, subsidiaries, or affiliates
  • Third-party service providers (e.g., IT, hosting, storage, analytics, error logging, maintenance, professional advisors, payment processors)
  • Our employees, contractors, and related entities
  • Existing or potential agents or business partners
  • Credit reporting agencies, courts, tribunals, and regulatory authorities (e.g., if you fail to pay for Services)
  • Courts, tribunals, regulatory authorities, and law enforcement (as required by law or to establish, exercise, or defend legal rights)
  • Third parties who assist with providing information, products, services, or direct marketing
  • Third parties engaged to collect and process data on our behalf
  • An acquirer of all or substantially all of our assets or business

Third parties we currently use include: Stripe and Dolby.

3. International Transfers of Personal Information

Personal information we collect may be stored and/or processed in India or in other countries where we or our partners, affiliates, and providers maintain facilities. Such countries may have different data protection laws to your country. Where we transfer personal information internationally, we do so in accordance with applicable law and protect it consistent with this Privacy Policy.

4. Your Choices & Rights

4.1 Your Choice

By providing personal information, you understand we will collect, hold, use, and disclose it in accordance with this Privacy Policy. You do not have to provide personal information, but declining may affect your ability to use certain features of our Site or Services.

4.2 Information from Third Parties

If we receive personal information about you from a third party, we will protect it as set out here. If you provide personal information about someone else, you represent that you have that person’s consent.

4.3 Marketing Permission

If you have agreed to receive marketing, you may change your preferences at any time by contacting us (see “Contact” below). You may also unsubscribe using the links provided in our communications.

4.4 Correction

If information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us. We will take reasonable steps to correct it.

4.5 Non-Discrimination

We will not discriminate against you for exercising your privacy rights. Unless your personal information is required to provide you a service, we will not deny services or charge different prices/quality for exercising your rights.

4.6 Notification of Data Breaches

We will comply with laws applicable to us in respect of any data breach.

4.7 Complaints

If you believe we have breached data protection laws, please contact us with full details of the alleged breach. We will promptly investigate and respond in writing with the outcome and steps taken. You may also contact your local data protection authority.

4.8 Unsubscribe

To unsubscribe from emails or opt-out of communications (including marketing), please use the opt-out links provided or contact us. We may need to verify your identity to process requests.

5. Use of Cookies

We use cookies to understand how you use our Site so we can improve your experience and serve content based on your preferences. You may decline cookies if your browser permits. For more details, see our Cookie Policy.

6. Do Not Track

Some browsers offer a “Do Not Track” signal. At this time, we do not respond to DNT signals. We adhere to this Privacy Policy and process data lawfully, fairly, transparently, and with legitimate reasons.

7. Business Transfers

In the event of an acquisition, merger, asset sale, insolvency, or bankruptcy, personal information may be transferred to an acquiring party and used in accordance with this Privacy Policy, to the extent permitted by law.

8. Children’s Privacy

We do not aim our products or services directly at children under 13 and do not knowingly collect personal information from children under 13.

9. GDPR (EU/EEA) Disclosures

9.1 Data Controller / Data Processor

For personal information you provide on the Site, Leo Network acts as a Data Controller (see “Contact” below).

9.2 Legal Bases for Processing

We collect and use personal information only where we have a legal basis, including: (i) your consent; (ii) performance of a contract or steps prior to entering a contract; (iii) our legitimate interests (e.g., providing, operating, improving, and communicating our Services; security; marketing analysis); and (iv) compliance with law. If consent is relied upon and you are under 16, we will seek parental or guardian consent.

9.3 International Transfers Outside the EEA

Transfers from the EEA to countries without an adequacy decision will be protected by appropriate safeguards (e.g., Standard Contractual Clauses, binding corporate rules, or other lawful mechanisms).

9.4 Your Rights

  • Restrict: Request restriction of processing in certain circumstances.
  • Object: Object to processing based on legitimate interests or public interest.
  • Data portability: Request a copy of your personal information in a machine-readable format and/or transfer to a third party where feasible.
  • Deletion: Request deletion of your personal information. We will explain if any legal exceptions apply. If you delete your account, we will delete your personal information within 180 days, subject to legal retention requirements.

10. California (US) Disclosures

10.1 “Shine the Light” & CCPA-Permitted Financial Incentives

California residents may request information about personal information we shared with other organisations for their direct marketing. We may offer CCPA-permitted financial incentives reasonably related to the value of your data; written terms will describe the offer, and your opt-in consent can be revoked at any time.

10.2 California Notice of Collection (Past 12 Months)

We have collected the following categories of personal information:

  • Identifiers: name, email, phone, account name, IP address, and account IDs.
  • Customer records: billing/shipping addresses and payment data.
  • Commercial information: Services history and purchases.
  • Audio/visual data: songs or content you share or post on the Platform.
  • Inferences: interests, preferences, and favourites.

See “Information We Collect” and “Collection and Use of Information” for more details on sources, purposes, and disclosures.

10.3 Right to Know and Delete

California residents may request: (i) categories of personal information collected; (ii) categories of sources; (iii) categories of personal information disclosed or sold; (iv) categories of third parties; (v) business or commercial purposes; and (vi) specific pieces of personal information collected. You may also request deletion of your personal information, subject to legal exceptions.

10.4 Shine the Light Requests

To request information about how we share certain personal information with third parties and affiliates for their own direct marketing, contact us with “California Privacy Rights Request” in the subject line and include your name and postal address.

11. Limits of Our Policy

Our Site may link to external sites not operated by us. We have no control over the content and policies of those sites and cannot accept responsibility for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes to our processes, acceptable practices, or legal requirements. Updates will be posted at this URL. Where changes are significant or required by law, we will notify registered users according to their communication preferences and, where required, obtain consent for new uses of personal information.

Contact